10 Rules for Talking von Tim Harkness

10 Rules for Talking
An Expert's Guide to Mastering Difficult Conversations
ISBN/EAN: 9781788704090
Sprache: Englisch
Umfang: 320 S.
Einband: Paperback
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A timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect, why it is important to keep a conversation safe and how to truly listen. An expert's guide to mastering difficult conversations.